Category: IT Management

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7 VoIP Setup Tips for a More Productive Office

The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical. VoIP allows companies to stay in contact with customers and potential customers. Employees can work from anywhere and still answer the business phone line. Callers get a similar experience no matter where employees may be working, office, or home. When you have people working from home, those old landline systems are inefficient. This has led to a large movement by businesses to VoIP. Both for […]

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What to Include in a Year-end Technology Infrastructure Review

When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations. Much of how a business operates depends on technology. So, it makes sense to look to your IT for areas of optimization. A year-end technology review provides an opportunity to look at several areas of your IT. The goal is to take time to focus on improvements you can make to boost your bottom line. As well as what tactics to take to reduce the risk of a costly cyberattack. A recent study by Deloitte looked at digitally advanced small […]

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Tips for Overcoming Barriers to a Smooth BYOD Program

Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company network. They also handle about 80% of the workload. But they’re often neglected when it comes to strong cybersecurity measures. This is especially true with employee-owned mobile devices. BYOD differs from corporate-owned mobile use programs. Instead of using company tools, employees are using their personal devices for work. Many businesses find this the most economical […]

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7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing your research ahead of time and consulting with a trusted friend or IT shop can help. It will keep you from making major mistakes that could come back to haunt you later. Here are several things to consider before you put down your hard-earned money on a new computer. The Amount of Memory (RAM) One […]

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Checklist for Better Digital Offboarding of Employees

Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. When an employee leaves a company, there is a process that needs to happen. This is the process of “decoupling” the employee from the company’s technology assets. This digital offboarding is vital to cybersecurity. You don’t want a former employee to maliciously email all your customers from their work email. Sensitive files left on a former staffer’s computer could leak months later. 20% of surveyed businesses have experienced a data breach connected to a former […]

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6 Important IT Policies Any Size Company Should Implement

Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough. But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that you think are obvious, might not be to them. Not having policies can also leave you in poor legal standing should a problem occur. Such as a lawsuit due to misuse of a company device or email account. Did you know that 77% of employees access their social media accounts while at work? Further, 19% of […]

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6 Discontinued Technology Tools You Should Not Be Using Any Longer

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach. Outdated software and hardware no longer receive vital security updates. Updates often patch newly found and exploited system vulnerabilities. No security patches means a device is a sitting duck for a cybersecurity breach. Approximately 1 […]

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What Are the Best Ways to Give an Older PC New Life?

Purchasing a new computer is a big investment. Many small businesses and home PC owners end up struggling with older systems because they want to get as many years out of them as possible. Have you found yourself banging on your keyboard in frustration? Have you tried every tip and trick you found online, only to still struggle with a slow PC?  There are some promising upgrades you can do that will cost much less than the price of a new computer, while making your PC feel like new again.  Here are some of the options you can try to improve the performance of an older computer. Upgrade to a […]

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Enhance Your Server Management with These 8 Tips

You may have state-of-the-art servers, but their efficiency can diminish over time. Managing them is key to optimizing your business operations.  Numerous organizations rely on servers for various IT functions, such as applications, emails, hosting websites, and data storage.  Although many companies have turned to cloud-based services using remote data centers, many enterprises still depend on in-house servers. As such, they need to ensure their devices remain in tip-top condition That’s where server management comes into play.  Managing your servers can streamline the performance of your team by allowing them to complete complex tasks faster. Plus, it can enable them to detect problems early on before they get out of […]

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