If your business is ready to graduate to a VoIP Business Phone System, Charm City Networks provides phones and service that run on Asterisk, the world’s most popular open-source IP phone platform.
VoIP phones plug into your computer network, and don’t require a separate phone jack and a second cable run. Most SIP phones allow daisy-chaining, so a single workstation’s PC and phone share the same wall port.
Most legacy phone systems are limited to on-premises copper phone wires for their outgoing calls. VoIP Service providers offer much lower rates than the phone company, and all calls are transmitted over your office’s internet connection.
Auto Attendants, IVRs, Voicemail and Intelligent Routing
Our VoIP phone systems can be fully customized, with Auto-Attendant, Recorded Menus, Ring Groups and more.
Remote Phones and Softphones
If your business has multiple offices, temporary offices (such as construction trailers), or mobile/home employees, a VoIP phone system allows you to connect a phone extension anywhere that you have an internet connection. Calls between extensions are completely free, can be dialed with 3 digits, and are routed over the internet.
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My organization has been a client of Charm City Networks for several years now. We have found them to be very knowledgeable and accessible with proven ability. Whenever we have a technical problem that we can’t handle we are always confident that Charm City Networks can fix it. They have never let us down.
We first found Charm City Networks back in 2010 in a web search for local Baltimore based IT solutions. It was the best call we ever made! The professionalism they exude along with their response time has allowed me to focus on my business and not on IT issues. As a business owner, I want my information at my fingertips and access to it immediately. Charm City Networks has worked hard to keep everything running, networked, backed up and current. Without exception, the work they have done for Absolute Companion Care has been exemplary.
Our company, Mid-Atlantic Acoustics, Inc. has been working with Charm City Networks for over ten years and we have never had to look for another IT company to handle our needs. They have grown with all the changes that take place in the industry and we have been recommending them to others along the way without concern for the work they will perform. Proud to be one of their longest patrons.