Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do […]
Read MoreJust five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t […]
Read MoreEndpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company […]
Read MoreOne of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a […]
Read MoreData entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital. It’s important to capture customer orders, quotes, needs, […]
Read MoreDigital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. […]
Read MoreThe holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of all those online transactions. Don’t forget to stay safe online […]
Read MoreWhen you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see the workplace. It’s now a hybrid world. One made up […]
Read MoreSoftware vulnerabilities are an unfortunate part of working with technology. A developer puts out a software release with millions of lines of code. Then, hackers look for loopholes that allow them to breach a system […]
Read MoreHave you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have anything that a hacker could want? Didn’t think they even knew about your small […]
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