For businesses that have a good grasp on day-to-day support we offer an on-call hourly support. From desktop and network issues to system maintenance and cabling, we’re here to help when you need us. The computer repair shop is also open to business clients for less time-sensitive repairs.
Contract Service Model
Contracted clients can rest assured that Charm City Networks is providing full-service management of their network. This includes remote support, where we can quickly take control of a user’s desktop and fix issues. Full service means we manage your network, keep records for future reference, and respond to all issues, large and small, without counting hours. Contracts are for a set cost per month, so there are no surprises on your invoice.
Send It to the Cloud
Affordable cloud apps are making life easier for small businesses. From cloud-based online backup to Google Apps, we can help free your business from the limitations of your local network and equipment.
From new construction network cabling, server room construction, CCTV and IP camera systems to web development, programming and GIS and database development, if it’s tech, we’ve worked with it. If you have a special project or need, we’ve got the experience and connections to make it happen.
Each contract is based on the complexity of the client network and our estimation of your support needs. Call today to schedule an initial network audit. We’ll assess your IT environment, make short-term and long-term recommendations, and provide pricing for your new outsourced IT department!