# Charm City Networks > Managed IT services provider based in Baltimore, Maryland — serving small and mid-size businesses since 2007 with fully managed IT support, cybersecurity, cloud solutions, VoIP, and more. Charm City Networks is a Baltimore-area MSP providing proactive, all-inclusive managed IT services to businesses across Maryland. Founded in 2007, the company manages 250+ clients and offers a broad range of technology services under one roof, eliminating the need for multiple vendors. ## Key facts - **Location**: Baltimore, Maryland (offices in White Marsh and Key Highway) - **Founded**: 2007 - **Clients**: 250+ active managed clients - **Satisfaction**: 99%+ client satisfaction rate - **Target customer**: Small and mid-size businesses across Baltimore, Maryland, and surrounding areas - **Primary value proposition**: Flat-rate, all-inclusive managed IT services — one predictable monthly fee covers unlimited support, cybersecurity, cloud, and more - **Industries served**: Healthcare, legal, finance, non-profit, professional services, and general SMB ## Core pages - [Home](https://charmcitynetworks.com/): Company overview, core services, and value proposition for Baltimore businesses - [Services](https://charmcitynetworks.com/services): Full list of managed IT and technology services offered - [About Us](https://charmcitynetworks.com/about-us): Company history, team, and mission - [Contact](https://charmcitynetworks.com/contact): Contact form and office locations - [Blog](https://charmcitynetworks.com/blog): IT guidance and cybersecurity articles for Baltimore small businesses - [Case Studies](https://charmcitynetworks.com/case-studies): Real-world client results and technology success stories - [Privacy Policy](https://charmcitynetworks.com/privacy-policy): Data handling and privacy practices - [Terms and Conditions](https://charmcitynetworks.com/terms-and-conditions): Website terms of use ## Service pages - [Managed Service Provider (MSP)](https://charmcitynetworks.com/services/managed-service-provider): Fully managed, flat-rate IT support and proactive monitoring - [Cyber Security](https://charmcitynetworks.com/services/cyber-security): Threat detection, endpoint protection, and security awareness training - [Cloud Migration](https://charmcitynetworks.com/services/cloud-migration): Planning and execution of on-premise to cloud transitions - [Cloud Solutions](https://charmcitynetworks.com/services/cloud-solutions): Microsoft 365, Azure, and cloud infrastructure management - [Cloud Collaboration](https://charmcitynetworks.com/services/cloud-collaboration): Microsoft Teams, SharePoint, and collaborative productivity tools - [Cloud Backup Solutions](https://charmcitynetworks.com/services/cloud-backup-solutions): Automated offsite backup and disaster recovery planning - [VoIP Business Phone Systems](https://charmcitynetworks.com/services/voip-business-phone-systems): Hosted VoIP and unified communications for SMBs - [Network Administration](https://charmcitynetworks.com/services/network-administration): LAN/WAN management, firewall configuration, and network monitoring - [Helpdesk & Desktop Support](https://charmcitynetworks.com/services/helpdesk-desktop-support): Remote and on-site technical support for end users - [IT Procurement](https://charmcitynetworks.com/services/it-procurement): Hardware and software sourcing, vendor management, and lifecycle planning - [Voice & Data Cabling](https://charmcitynetworks.com/services/voice-and-data-cabling): Structured cabling installation and management - [Security Camera Systems](https://charmcitynetworks.com/services/security-camera-systems): IP camera installation and management for business security - [Access Control Systems](https://charmcitynetworks.com/services/access-control-systems): Keycard, fob, and smart access control for commercial properties ## Location pages - [Baltimore IT Support](https://charmcitynetworks.com/locations/baltimore) - [Towson IT Support](https://charmcitynetworks.com/locations/towson) - [Annapolis IT Support](https://charmcitynetworks.com/locations/annapolis) - [Columbia IT Support](https://charmcitynetworks.com/locations/columbia) - [Bel Air IT Support](https://charmcitynetworks.com/locations/bel-air) - [Frederick IT Support](https://charmcitynetworks.com/locations/frederick) - [Gaithersburg IT Support](https://charmcitynetworks.com/locations/gaithersburg) - [Germantown IT Support](https://charmcitynetworks.com/locations/germantown) - [Rockville IT Support](https://charmcitynetworks.com/locations/rockville) - [Silver Spring IT Support](https://charmcitynetworks.com/locations/silver-spring)