The server room or data closet can be an intimidating place, especially if multiple tenants in a single building are sharing infrastructure. Over the years, technicians from the phone company, cable company, WISPs, phone system […]
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Recently, we had a client who needed to setup 30+ laptops for their employees. The plan for this client is that once all of these laptops are deployed, we can have a couple of imaged […]
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We come across many small businesses who use the “boss’ nephew” IT support model. The boss’ nephew is good with computers, and comes in every now and then to remove a virus, add a printer, […]
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(First appeared here) This is an action plan from Microsoft tech support. I’m going to be testing this in my Lab over the next week or so. I’ll post any significant notes or corrections that […]
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